DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
DMC ACT! Support Videos
As an
ACT! technical support provider we know how important it is for users to be able to perform basic functions within
ACT! efficiently and effectively. With this in mind we have put together some ACT! support videos to help users in their day-to-day activities. We do recommend attending a full
ACT! Training Course so that you get the most from your software, however, if you have come unstuck our videos may help you.
Support videos available
We hope that you find these videos useful, should you require further support you may wish to discuss a support contract or training course with one of our specialist advisors, contact us on
FREEPHONE 0800 652 2423 or email us at
enquiries@dmcsoftware.co.uk
DMC ACT! Training
ACT! software implemented correctly can radically improve a business and it's customer relationships.
CRM is not just a change in software but a change in culture and DMC are seasoned in helping businesses capitalise on their investment. Whether
training is required for the first time or for a system that has been in place for a while we are well placed to pass on our experience to you and your staff to ensure that you get the best returns.
We provide a range of
ACT! Training options from end user training throuugh to bespoke one-to-one sessions and everything in between. Our training courses are entirely adaptable. We can tailor the course to ensure that the topics covered are relevant to the way you run your business, whilst giving you all round knowledge so that you can use the software with confidence.
How our training courses can benefit you:
- Understand how to segement your data effectively to maximise the effects of your marketing campaigns
- Successfully manage customer relationships and workflow while increasing your efficiency
- Lucratively manage your business through intelligent use of reports and forecasting
- Improve your customer relationships and subsequently your return on investment
DMC ACT! Technical Support
DMC's
ACT! Technical Support service is a fantastic resource for the ACT! user. It is inevitable that you will at some point experience a technical problem and sometimes restarting your PC just isn't enough. That's where DMC can help.
Whether it is a human error or software problems we use many channels to ensure that your issue is resolved within a small timeframe and with little disruption to your working day.
We know that it is important for our customers to be able to access
technical support through different channels and therefore we offer support via the telephone, Internet and email. In addition to this we can even arrange a visit to your site.
How our ACT! Technical Support can benefit you:
- Discounts offered on additional licences
- Any technical queries that you have, answered
- A support line that is manned without an automated service
- Go to assist software is used so that we can access your system remotely to resolve your issues
Click here to download our ACT! 2009 brochure