DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Microsoft Dynamics CRM Overview
Customer Relationship Management (CRM) software is a necessity in any modern business to give you the edge over your competitors. Microsoft Dynamics CRM software does exactly that, it manages your customer relationships from initial lead right through to after sales activity.
Microsoft CRM is divided into three main sections. These sections share the same database whilst providing users with separate functionality.
- Sales- for management of sales processes
- Marketing- for management of marketing processes and mass communications
- Customer Service- for management of service processes
Why Microsoft Dynamics CRM?
Microsoft Dynamics CRM has more than 400,000 individual users across 10,000 businesses in over 20 languages. It’s ability to improve client retention and attraction has made it one of the fastest growing CRM solutions on the market.
Microsoft Dynamics CRM is bringing CRM into a new era; it offers familiarity, functionality and flexibility to the day to day management of your communications. This impressive tool will provide enhancements to your business processes across sales, marketing and customer services departments. With Microsoft Dynamics CRM you can turn your Microsoft Office Outlook into a single centre in which you can organise your client data, manage all communications, record lead information, run marketing campaigns and much more.
Microsoft Dynamics CRM Range
Microsoft Dynamics CRM Workgroup Server
- Includes and supports a maximum of five user licences
- Runs on Windows server 2003; Windows Small Business Server 2003 R2 and above
Microsoft Dynamics CRM Professional Server
- No licensing limit on number of users
- Runs on Windows server 2003; Windows Small Business Server 2003 R2 and above
Microsoft CRM Enterprise Server
- Supports multi-tenant deployments
- No licensing limit on number of users
- Runs on Windows server 2003; Windows Small Business Server 2003 R2 and above
Hosting options
To provide you with a greater choice Microsoft Dynamics CRM offer a variety of hosting options.
On-premise: Microsoft CRM can be installed directly into your IT environment, regardless of the size of your company.
Partner-hosted: This means that we can host the solution for you within our data centre; this option is beneficial to those who do not have the facility to host the solution on site.
Discover more about Microsoft Dynamics CRM
- Call us now on freephone 0800 652 2423 to speak with one of our friendly Microsoft Dynamic CRM consultants. DMC are here to help you, when you call us you get straight through to the real person to help you with any enquiries you have, give advice and make recommendations.
- Download our Microsoft Dynamics CRM Brochure now. This will provide you with an overview of Microsoft CRM as well as more in depth knowledge that will help you when making your CRM decision.
- Browse our website for further information on how Microsoft Dynamic CRM can benefit you and your business.
Professional Services from DMC
In addition to the software DMC provide we also offer a range of professional services to ensure you find the right solution and get the best return on your investment. We can help throughout the entire process from initial consultancy through to deployment and training.
Consultancy- to help you find the right solution and ensure that it will meet your exact requirements
Installation- we can provide installation of the software and work with your IT personnel to configure your server and individual work stations
Training- to ensure that you and your employee’s maximise the potential of your software DMC provide training, from end user to administrator level
Technical Support- with software it is inevitable that technical problems will be experienced at some point, when that time comes DMC are here to help
Download Microsoft Dynamics 4.0 Brochure
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk