DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Sage 50 Technical Support from DMC
At DMC Software we understand that your accounts and order processing system is the key piece of software used to run your organisation and that customer care and support forms are a major part of a product decision.
DMC Software Solutions maximise our customer's satisfaction by providing superior technical support for Sage Accountant, Financial Controller and Sage Payroll software. Our Technical Support Team are all Sage accredited and are available to answer your queries regarding software issues and offer helpful advice.
Sage 50 (formerly known as Sage Line 50) technical support from DMC fulfils all your business needs; we have developed a comprehensive range of enhanced services, including call centre support for business and expert services.
Call Centre Support For Sage 50
We operate a quality management system, so that every effort is made to supply faultless software. In the event of requiring assistance from our Technical Support Team, an expert member of staff will be responsible for supplying you with the appropriate solution.
You may find that the problem is intermittent and immediate diagnosis is not possible or non-defect-related issues adversely affect the software, in these instances appropriate advice, assistance or workarounds will be provided by our team to ensure that there is minimum disruption to your working day. We guarantee that you will not in a queue for long periods of time, for Sage 50 technical support, so your time will not be wasted.
You will find our call centre support team to be flexible in their approach and easily accessible. You can log calls quickly through a variety of methods:
Telephone Support For Sage 50
Simply call our Technical Support Team where every attempt to resolve your issue at this point will be made. If it becomes necessary for one of our analysts to research the problem further, you will be issued with a Sage 50 Ticket reference number.
Note: Please ensure that you keep this number safe, as you will be asked to quote it when you contact the technical support desk again. It will also allow us to progress your query quickly and efficiently.
E-mail For Sage 50 Technical Support
Alternatively, you may E-mail a description of your problem and include attachments to help us diagnose the problem. An automatic E-mail acknowledgement will be issued to you containing your Sage 50 Ticket reference number.
Report Design For Sage 50
Do you require custom reports? Take advantage of our report design service or attend one of our report design training courses. We can help you extract the information you need to make informed decisions and to run your business effectively.